Help with your order
Shipping, returns, sample credit and product care in one place.
Shipping and returns
When is US shipping free?
Orders over $75 ship free in the US. The six-spray perfume sample set also ships free.
When will my order leave the shop?
Can I return an opened product?
Sample set credit
How does the $18 credit work?
The six-spray set includes an $18 credit toward one full-size perfume. The credit is valid for 30 days after the set ships.
Can I use more than one credit on a bottle?
Product questions
How should I test perfume?
Start on a blotter. Move one or two perfumes to skin, then wait before deciding. Avoid rubbing the wrists together.
How do I choose a lip finish?
Where are ingredients listed?
Contact LILT
For an order question, have the order number and purchasing email ready. Product questions are also welcome at the Cobble Hill counter.
Store hours